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Changing Accountant - Is it worth the hassle?

Posted 12/9/2016

Changing Accountant is not a complicated process and will neither create additional work for you, nor disrupt your business in any way.

It really is not complicated to change accountants.It really is not complicated to change accountants.

Below are some questions that you can ask yourself which may help you to judge if your accountant is providing you with the service that you and your business deserve:

  • Is your Accountant proactive in providing business advice or is contact limited to when you ask for something?
  • Do you feel like your business is not important to your accountant?
  • Do you feel that you are paying excessive fees to your accountant for the value provided?
  • Does your accountant take days to respond to calls or emails?
  • Is there a different junior member of staff dealing with your affairs every tax year meaning the same issues need to be explained over and over again?
  • Would you like your accountant to provide more business advice in a manner that would add value to your business?
  • Do you know and understand what you are paying your accountant to do?
  • Does your accountant explain the results of his work in easy to understand terms?
  • Does your accountant provide you with instalment arrangements to pay your fees?
  • Do you trust your accountant and would they be the first person you would call for any business or finance related advice?
  • Is your accountant up to speed with the latest technologies to provide you with a cost effective service?


It is a very simple process to change accountants. We will write to the outgoing accountant seeking standard professional clearance and, although there is no legal requirement, it is best practice for you to advise your previous accountant by letter (example below) or telephone call that you are changing to us. The outgoing accountant is then obliged to pass on the information we require provided professional clearance is given. It is as simple and as easy as that!


Sample Letter 

[Accountants Name]

[Address 1]

[Address 2]

[Address 3]



Dear [Accountant Name],

Re: [Client Name: Joe Bloggs – Tax Number ########]


After careful consideration, I have decided to appoint a different accountant to undertake all my accounting and taxation work.

I have asked Mc Guigan & Co. Chartered Accountants to act as my accountants and professional advisors.

I authorise you, as my former accountant and professional advisor, to provide them with any information that they may require.

I thank you in advance for your prompt assistance in dealing with their request.

I would like to take this opportunity of thanking you for all for the assistance you have provided over the past years and wish you and your firm all the best for the future.

Yours sincerely



[Your Name]

Xero Certified AdvisorXero Certified Advisor

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